By Rajani Baburajan, TMCnet Contributor
Traxo, a trip planning and itinerary-management Web site, added a new tool called Traxo Loyalty Tracker to simplify travel experience of customers.
Loyalty Tracker enables users to track their airline, hotel, and car reward balances, synching all loyalty program miles and points on a single dashboard, displaying them alongside the traveler’s entire trip itinerary, company officials said.
A traveler’s miles and points from all their accounts get automatically loaded onto Traxo. Users can see balances, program status levels, and recent transactions. Traxo sends notifications when their miles and points are about to expire.
According to InsideFlyer Magazine, in 2009, 150,000 travelers lost 1.5 billion frequent flyer miles because of inactivity.
Traxo’s Loyalty Tracker displays up-to-date loyalty account information and proactively notifies members before miles expire. This prevents travelers from losing miles.
The new Loyalty Tracker is free for Traxo members and it works seamlessly with the existing Traxo travel dashboard.
The introduction of Traxo Loyalty Tracker also comes with a “Win Trips for Lost Miles” sweepstakes. Under this program Traxo awards a total of ten $500 gift cards over the course of ten weeks. Users can choose between American Airlines or Travelocity Hotel gift cards.
Traxo will award a randomly selected winner a $500 travel gift card once every two weeks for ten weeks beginning June 2, 2010 and one grand prize winner will be chosen to receive five travel gift cards on August 10, 2010.
“We’re thrilled to add this free Loyalty Tracker functionality to Traxo – it’s a highly requested feature that will help our users track all of their loyalty miles and points on one page, provide them with key information as they book their next trip and help them save money by enabling them to see and use their balances before they expire,” Andres Fabris, co-founder and CEO of Traxo, said.
Traxo creates one itinerary for the traveler that automatically gathers information from all the user’s travel accounts online. There is no need to forward confirmation emails.
When changes are made itineraries will update automatically. Traxo’s Facebook (News – Alert) integration enables easier sharing of travel plans with friends outside of the Traxo site.
Traxo also assists in the trip planning, making the overall travel experience more enjoyable and streamlined.
In January, Traxo integrated UpTake hotel, restaurant and attraction recommendations so they can be viewed on a Traxo trip details page alongside flights that consumers have booked.
Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani’s articles, please visit her columnist page.
Edited by Erin Harrison
» More Contact Center Solutions Community Stories Product Solutions
View the Original article