Tag Archives: Adopt

Adopt Telepresence to Reduce Carbon Footprint and Improve Business, Says New Study

By Jayashree Adkoli TMCnet Contributor Telepresence (News – Alert), a technology that facilitates geographically dispersed groups of people to collaborate in multiple locations worldwide, is gaining momentum in the corporate world.  A new study entitled “The Telepresence Revolution,” which was commissioned by the Carbon Disclosure Project “CDP,” an independent not-for-profit organization collecting key climate change data, … Continue reading

Federal Agencies Fail to Adopt Standard Management Practices: Study

By Rajani Baburajan , TMCnet Contributor “While the Obama administration is putting a stronger emphasis on increasing transparency and accountability across the Federal government, agencies still have significant work to do at the operational level.” The above statement was part of the findings of “Federal Procurement Reform: Change Takes More than Words,” a study that … Continue reading

Chinese Cities to Adopt Call Center Standards

By Anil Sharma, TMCnet Contributor   Chinese cities will adopt the internationally recognized Service Capability & Performance (SCP) Standards to ensure service quality for call centers, said Service Strategies Corporation and its Chinese partner SEE-CMM. Officials with Service Strategies said that Call Center development is a key aspect of China’s modernizing strategy. These service operations play … Continue reading