By Brendan B. Read, Senior Contributing Editor
OSF Global Services is an IT services and consulting provider based in Canada is the latest such firm to have gone to the cloud. Its solutions are now available on Salesforce.com’s (News – Alert) AppExchange 2. Detailed information about the company’s Salesforce CRM services is immediately available for clients here.
As a Salesforce.com registered consulting partner, OSF Global Services offers implementation, integration, and custom application services that leverage the latest enterprise cloud computing technologies. Being in the cloud, and helping others get there will help organizations manage their spending, maintain cMore and increasingly sophisticated software, including software that had supplanted hardware-based products are going to the cloud to minimize costs and increase flexibility and scalability to meet changing needs. The cloud realm now logically enough, includes IT consulting and integration for cloud-based solutions.ontrol of the business, retain customers and track performance on CRM applications very closely, says the company. Cloud computing addresses these challenges and provides an efficient way to maximize a company’s IT investment and reduce overhead. Moreover, its subscription-based model generates higher levels of customer satisfaction.
OSF Global Services’ clients will benefit from the Salesforce.com partnership through:
Excellent implementation and configuration services, ensuring that all business needs are efficiently addressedIntegration of Salesforce CRM with other existing applications, for improved business processes and increased return on IT investmentsDevelopment of separate modules to accommodate all business needs. We extend the functionality, keeping the same reliable, cloud based infrastructureAccess to highly skilled Salesforce CRM implementation and consulting specialistsContinuous support all through the implementation and integration processEasy-to-use technology, that allows focus on core business and customer management
“We have made our Salesforce CRM services available on Salesforce.com’s AppExchange 2 to address our clients’ main drivers: the need for enough time to focus on their customers and to keep in line with the budget in the same time,” said Gerard Szatvanyi, President and CEO of OSF Global Services. “Now we are able to offer our clients well-designed CRM tools, which will help them manage huge amounts of data to obtain critical business intelligence.”
The cloud/Salesforce partnership follows OSF Global Services receiving the Business Solutions Provider for Microsoft Dynamics CRM certification in March. The company was awarded this certification based on its proven track record for using Microsoft Dynamics CRM in complex development projects.
This certification for packaged business management solutions is the highest Microsoft (News – Alert) accreditation for partner-developed solutions. The Business Solutions Provider forMicrosoft Dynamics CRM certification will help the firm it says “consolidate customer confidence in its solutions by meeting Microsoft’s highest standards.”
OSF Global Services, who is also a Microsoft Gold Certified Partner, can now drive new business and expand its area of expertise with more challenging projects. The company will also bring significant improvements for contact centers that need either new or integrations with existing CRM systems.
“We have achieved a new milestone in our collaboration with Microsoft, by acquiring the Business Solutions Provider for Microsoft Dynamics CRM certification,” says Szatvanyi.
“This achievement is consistent with our mission to build core competencies across a wide range of platforms including CRM, Netsuite, Salesforce, Intacct, Siebel and SAP (News – Alert); it recognizes our commitment for innovation. This will bring our clients significant benefits in terms of solutions expertise, support in environments that typically have multiple technology platform.”
Brendan B. Read is TMCnet’s Senior Contributing Editor. To read more of Brendan’s articles, please visit his columnist page.
Edited by Michael Dinan
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