By Raja Singh Chaudhary, TMCnet Contributor
Microsoft (News – Alert) Corporation, a provider of software services and solutions that help people and businesses realize their full potential, has announced the new release of its business management solution, named “Microsoft Dynamics NAV 2009 R2”. With an aim to provide enhanced “Enterprise Resource Planning” or “ERP” solutions to midrange organizations, the company has launched the new solution to enable its customers to enjoy the benefits of the software-plus-services vision through the R2 release more quickly than scheduled.
The new release includes integration with Microsoft Dynamics CRM and online Payment Service. Offering seamless integration with Microsoft Dynamics CRM, the solution helps the enterprises in eliminating redundant data entries, keeping information up to date in both ERP and CRM solutions, and enabling the salespeople to quickly access detailed business information about contracts, pricing and product availability. The Microsoft customers can integrate the solution with Microsoft Dynamics CRM either on-premises, or in an online mode, being able to migrate to either option over time.
Microsoft Dynamics NAV 2009 R2 also provides integration with Online Payment Service, so that the customers can process payment transactions from the Microsoft Dynamics NAV interface across multiple channels, including e-commerce, point of sale and call center transactions. The Payment Service offers support to all well known credit cards and payment processing services.
The remote or roaming users can leverage the Microsoft Dynamics NAV 2009 R2 through RoleTailored interface access, as the solution supports direct access from the Microsoft Dynamics RoleTailored experience over the Internet. Using this option, remote or roaming users can integrate the solution with their local resources, such as the operating system and Microsoft Office. It simplifies overall process for the users, and provides them with a more streamlined workflow when compared to other applications such as Citrix Systems (News – Alert) and Terminal Services.
Enterprises can also leverage the Microsoft Dynamics NAV 2009 R2 RoleTailored interface deploying the Microsoft Application Virtualization technology, which supports both on-premise and hosted solutions. It helps in offering an enhanced experience to the end users, and lets the enterprises perform integration with the local applications right at the desktop. Further, the technology helps them in saving their costs by centrally managing Microsoft Dynamics NAV client installations with automatic deployment to the desktop after an update.
Microsoft Corporation has introduced Windows 7 user experience improvements into the new release of the solution, which enables the enterprises to open recently accessed customers and vendors using jump lists. This feature offers increased business productivity and efficiency, and the icon overlay functionality provides information on system events and status streamlined with the Windows 7 user experience.
According to Crispin Read, general manager, Microsoft Dynamics ERP at Microsoft Corporation, the company is delivering this release in response to customer and partner feedback, as it is committed to continuously bringing forth innovation in its ERP solutions, including the integration with cloud services. Read noted that the latest enhancements to Microsoft Dynamics NAV 2009 are an important step in delivering solutions that drive real business productivity.
In April 2010, RedTail Solutions, a provider of managed services for electronic data interchange or “EDI” and global data synchronization or “GDS” to manufacturers and distributors, announced to introduce RedTail EDI managed services for Microsoft Dynamics NAV 2009. The company is a Microsoft Gold Certified Partner for ISV/Software Solutions.
Raja Singh Chaudhary is a contributing editor for TMCnet. To read more of Raja’s articles, please visit his columnist page.
Edited by Erin Harrison
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